Thank you for shopping with GILIPUR. We are committed to providing you with a seamless shopping experience, including reliable and efficient shipping services. Please review our shipping policy below:
1. Processing Time:
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates:
LOCAL (America) SHIPPING OPTIONS SERVICE COST DELIVERY TIME Local Courier Delivery $ 6 (FREE for orders over $59)
Express Shipping: 2-3 business days.
Overnight Shipping: 1-2 business days.
Shipping charges for your order will be calculated and displayed at checkout. Delivery times are estimates and start from the date of shipping rather than the date of order.
3. Shipping Confirmation and Order Tracking:
You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
4. International Shipping:
We offer international shipping to select countries. Shipping times can vary based on location and customs processing times. International shipping charges will be calculated at checkout.
Please note that customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
5. Shipping Restrictions:
We currently do not ship to P.O. Boxes, APO/FPO addresses, and certain international destinations. Please ensure that you provide a valid shipping address.
6. Shipping Delays:
Occasionally, shipping delays may occur due to unforeseen circumstances such as weather conditions, holidays, or carrier issues. We will do our best to notify you of any significant delays.
7. Damaged or Lost Packages:
If your package is damaged in transit, please contact us immediately at email [gilipur@outlook.com] with your order number and photos of the damaged item(s). We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.
If your package is lost, please contact us at email [gilipur@outlook.com] so we can initiate a trace with the carrier. We will do our best to assist you in locating the package or sending a replacement.
8. Returns and Exchanges:
For information on returns and exchanges, please refer to our Return Policy page.
9. Contact Us:
If you have any questions or concerns regarding your order or our shipping policy, please contact us at email [gilipur@outlook.com]. We are here to help and ensure your satisfaction.
Thank you for choosing GILIPUR. We appreciate your business and look forward to serving you again soon.
